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REFOX Bitmap Software Agreement and Service Terms


Welcome to REFOX Bitmap!

Please read and abide by this "REFOX Bitmap Software License and Service Terms" (hereinafter referred to as "the Terms") for your REFOX Bitmap use. Please be sure to review and fully understand the terms and conditions, especially the terms of the Privacy and Order Cancellation Policy. These terms describe the terms and conditions applicable to your access and use of REFOX Bitmap software; your download, installation, account registration, login and use, etc. are deemed to have been read and accepted by you.

1. Acquisition of REFOX Bitmap software

1.1 You can access to REFOX Bitmap software directly from REFOX's website or from third parties which are authorized by REFOX.

1.2 If you obtain the REFOX Bitmap software or the installation program with the same name from a third party that is not authorized by REFOX, REFOX cannot guarantee that the software can be used normally, and will not be liable for any loss caused by this behavior.

2. Installation and removing of REFOX Bitmap software

2.1 After downloading the installer from the REFOX official website, you only need to follow the steps guided by the program to install it correctly.

2.2 REFOX Bitmap software only supports Windows systems but not other systems.

2.3 If you no longer need the REFOX Bitmap software or need to install a new version of the software, you can uninstall it yourself. If you would like to help REFOX improve product service, please inform the reason for uninstallation.

3. Account activation of REFOX Bitmap software

3.1 For the account subscribed through the REFOX official website, you can use it directly without the activation code;

3.2 If you subscribe to the REFOX Bitmap software from a third party authorized by REFOX, it is necessary to obtain an activation code from them for your use.

4. Update of REFOX Bitmap software

4.1 In order to improve the user experience and the software content, REFOX will strive to develop and further improve the content of the REFOX Bitmap software, and provide you with software version updates from time to time. These updates may be implemented in the form of software replacement, modification, function enhancement or upgrade. ;

4.2 After the new version of REFOX Bitmap software is released, REFOX does not guarantee you the application or its corresponding customer service of the old version will continue to be available. Please kindly to check and download the latest version in time.

5. Privacy Policy

REFOX is committed to protecting the personal information and privacy of its customers. This Privacy Policy stipulates the collection and use of your personal information. It's indicated that you agree to our use and protection of your personal information in accordance with this Privacy Policy by using our software and services;

5.1 The collected information includes: name, contact, country, payment and other information related to this software.

5.2 Information Management and Use

5.2.1 Data analysis to improve user experience;
5.2.2 Market research;
5.2.3 We may use your personal information to verify your identity; for the purpose of ensuring the security of your account, when the account cannot be used or there is a dispute with other customers, personal information is required to verify your identity;
5.2.4 Other purpose authorized by you.
5.3 Customer information is what we focus on protecting. We will not share your personal information with third parties, except in the following cases:
5.3.1 With your consent or authorization;
5.3.2 Comply with applicable laws, regulations or judicial requirements;
5.3.3 To provide the services described in "Information Management and Use";
5.3.4 To protect the legitimate rights and interests of the software, affiliated companies and other users.
5.3.5 As our business develops continuously, customer information may be transferred as part of our business in the event of similar merger and acquisition transactions or asset transfer activities. You will be notified before trading.

We will protect your personal information through measures such as management, technical and procedural security, earnestly fulfill our obligations to protect customer information, and do our best to prevent unauthorized access, alteration, disclosure or data loss.

6. Order Cancellation

We do not accept refund requests after your subscription, except that the REFOX Bitmap software is not compatible with the device and therefore cannot be used. Refunds under the above exceptions can only be returned to the original payment account.

7. Relevant rights of REFOX Bitmap software

7.1 We legally own the copyright to the REFOX Bitmap software and are fully protected by the law. If a third-party circuit diagram is used in the REFOX Bitmap software, please abide by the third-party's use restrictions on its circuit diagram when using it;
7.2 REFOX Bitmap software and its related information, including software code, text, data, especially the bitmap, etc., are owned by REFOX. Even if you subscribe to the REFOX Bitmap software, you are only authorized to use it within the agreed scope, and any use without permission demonstrated is illegal.
7.3 Except for the REFOX Bitmap software displaying the REFOX logo during the normal use of the software in the process, the other purpose of using REFOX is strictly prohibited without our written consent.

8. Force Majeure

8.1 Unstable network and low wifi bandwidth may cause account login failure and slow page opening.
8.2 During the use of REFOX Bitmap software and its services, risk factors such as force majeure may be encountered, which may interrupt the service. Force majeure refers to objective events that cannot be foreseen, overcome and unavoidable and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, storms, plagues, etc. and social events such as wars, turmoil, government actions, etc. If you find any problems during use, please feel free to give us feedback via our service email: